Auto Glass Now Nashville (2024)

1.8

4.0

1.0

I called initially to have someone come to my workplace to have my windshield changed. The price was the lowest I found (in this case, you get what you pay for). They did not have a technician available to meet me at work that day but the manager said that I could come to their shop the next day, make an appt and the would complete the work in around 45 minutes. He said that there was a Subway across the street, we could have lunch and then come back and my car would be finished.

I went in with my 2 young children and waited for over 2&1/2 hours! So much for the 45 minutes. The worst part was how shotty the workmanship was.

There was a large piece of paint missing beside my windshield that was not missing previously. There were holes for screws left open...the technician did not bother to relace the screws. There was only caulking to hold it in place. My vehicle comes with a strip that connects the metal and windshield. This was also not replaced. The holes and lack of connectors made my vehicle very noisy when driving >40mph. It sounds like it is pouring rain any time I exceed 40mph. When I called back the next day I was told that the connecters were likely broken and that they would order replacements. I have called multiple times over several months and still no replacements. To their credit they did send an excellent technician to my workplace to correct the poor job done initiailly named James. He did an wonderful job! If I had gone with him in the first place this review would likely be very different!

My advise is to avoid their shop at any cost, but if using their mobile service request James.

5.0

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